I have been without my car since and I am demanding that "Loss of Use of Vehicle" due to Jiffy Lube negligence from an oil change. I had to have my car towed back to my apartment, then on the I was able to have it towed to the ****** dealership. I called Jiffy Lube and spoke with the Manager ****, and he came out to come look at under the car and informed me that his workers did not tighten the oil filter and it fell off my car, who also admitted to the negligence. I did video record it to show there was no oil on the dip stick. So, I dip it back in checking for oil it was bone dry on the stick. Something told me to check my oil so when I did that there was no oil on the dip stick. I exited Oak Grove exit and at the light the car stalled at the light and the car completely cut off. As soon as I got to interstate 20 my oil pan light came on, then the check engine light came on, the car started to drive kind of sluggish and slowing down so I go get over to the far-right lane to find an exit. On June 17, 2023, I had my car serviced for an oil change at Jiffy Lube in Grand, ** by two of Jiffy Lube workers at 3:05pm! Left the shop driving home. Sh offered a free oil change service instead, but since the service was never completed and I was defrauded, I do not trust the vendor to complete the service. ******* put me off for 2 days, I called her back and she refuses to issue a refund claiming that it's their policy. I contacted the district manager whose name is ******* to address this problem. **** agreed to be contacted regarding this matter. There was little difference between the mileage at the time of the oil change at Jiffy lube and the car inspection 6 weeks later. He told me the oil had not been changed and the car filter had not been changed because the oil was very dark and very low. I did not find this out until I took my car to my mechanic for its annual ****************** car inspection. I was charged a total of $92.01 for the service, and for a month and a half, I was unknowingly driving a car with extremely low oil and a clogged filter. The technicians at Jiffy Lube reset the oil change indicator on my car to read that the oil change has been completed. The service was not completed yet I was charged full price and defrauded.
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